C level Services Agreement  is a basic logistics agreement consisting of:

  • Warehousing
  • Stock management (inbound and outbound)
  • Shipping and receiving
  • Inventory status reporting
  • Inventory movement reporting
  • General business and product consulting

B level Services Agreement  is a more comprehensive agreement where we would handle your sales transaction processing (including the C level services) such as:

  • Order processing and dispatch
  • AP/AR (the customer transactions are run through our systems and we reconcile/transfer funds to you on a monthly basis)
  • Consulting (marketing recommendations, program coordination, etc)
  • Customer maintenance
  • Sales reporting
  • Introduction and support of your products through our existing Distribution channels

A level Services Agreement  is the “all in” comprehensive agreement including the B level services and:

  • Dedicated Brand Manager (staff) who live and breathe your brand. They are part of your team.

Some of a Brand 

Managers responsibilities include –

  • New business development
  • Liaising and working directly with the manufacturer to ensure business needs are being met
  • Customer Service
  • Technical Support
  • Lead generation and follow up
  • Account management
  • Market research
  • Competitor product analysis
  • Cold calling
  • Pro-active selling (ensuring consistent revenue generation and KPI’s are met)
  • Price file creation/management
  • Policy creation, implementation, enforcement, and management (MAP, etc)
  • Marketing assistance
  • Press Release/Brochure creating and distribution
  • Product demonstrations
  • Customer visits (existing and new potential)
  • Social media management
  • New product development support
  • Product documentation (instructions for example) creation
  • Product photography
  • Product installation/fitment/validation
  • Trade show and event attendance/management
  • Business reporting
  • Inventory management (forecasting etc) to ensure new business needs can be met
  • Product testing/warranty return validation
  • Using experience, industry knowledge, relationships, and creative thinking to plan and build and grow a brand in a new market

Sales and Marketing:

  • Sales – Hiring of dedicated Brand Representatives to sell your product or collaborative Category Managers
  • Management of Sale Rep Agencies
  • Lead consulting – with over 50 reputable warehouse distributors in our system we have a fast way in with your products
  • Competitor product research
  • Local pricing development
  • Marketing – Creating and managing your USA marketing
  • Advertising and Trade show organization and consulting
  • Establishing a local presence for your brand

Warehousing and Logistics:

  • Warehousing and secure storage of product with dedicated and customized shelving to suit your requirements
  • Inventory replenishment management
  • Receiving and re-distribution of product
  • Repackaging and Labeling
  • ​Kitting and or assembly
  • Order management
  • Drop shipping of product
  • Inventory management
  • Warranty and Returns management

Product development:

  • Feedback from customers to develop new products
  • Assistance to adapt products to suit North American Market needs and wants


  • Financial management (AP+AR)
  • Reporting – Daily, Weekly and Monthly Sales Reports, Inventory On Hand and Back Order Reports to name a few.